Defence Business Services Commercial Contract announced by Serco's job advert

Serco has announced through their recruitment of a Service Delivery Manager for the Defence Business Services that they have been awarded the commercially sensitive contract to run the Ministry of Defences Personnel, Pay, Finance, Security Vetting and Accounting organisation.

PCS had raised concerns that the Ministry of Defence was operating a done deal with Serco when real and significant issues over the commercial tender were not addressed by the department.

On the 31 January 2012 PCS explained to the MoD that the DBS commercial contract is flawed as it allows the commercial management to dictate MoD business output while the associated business risk remains with MoD. Further, that we believed the contract breaches fair commercial contract practices as it enables a commercial management tier to outsource transactional work to itself, as this is not precluded from the contract.

No substantive response giving assurances to our members concerns has been received to date.

Bob Rollings the Defence Sector Secretary of the Public and Commercial Service Union said "PCS remains of the view that there is no cost or Value for Money justification for introducing a commercial management tier. To announce that a contract has been let by the commercial partner advertising that it is recruiting to one of the contract posts prior to any announcement by the MoD confirms that this is a politically driven decision that does not take into account what is best for the Ministry of Defence. This is a political decision and a prelude to the whole sale sell off of Defence Business Services". 

 https://www.amris.com/serco/requirement_display.php?refSearch=&requirementid=29099