Friday 21 March 2014

Save Our Shared Services - Joining in the conversation

We note with interest the latest update on the review of corporate shared services, issued by the Ministry of Defence (MoD), which details that: “our main focus for the remainder of the study will be on keeping DBS together, building on the achievements already made, and examining what if any further functions it might be sensible to bring in.   We will also be thinking about whether we can reduce the costs of corporate services by simplifying MoD’s policies.  And we are continuing to examine different models for partnership with the private sector, recognising that ‘one size may not fit all’ and that the nature and extent of any such partnerships may well vary in different parts of the DBS business”.

Our union believes that the DBS model has been a success, due mainly to the civil servants working hard within it to deliver challenging targets whilst maintaining a quality service to the department. We therefore welcome the commitment to keep DBS together, build on its achievements and expand. We are also prepared to work with the department to see how efficiency and effectiveness could be further developed.

However we have a serious problem with the idea that the organisation could then be fragmented again into different parts to allow more than one partnering model to be applied.

Our union’s position is absolutely clear; corporate shared services should be provided in house and by a single entity. This position has been endorsed this week by all of the MoD’s trade unions, who are equally concerned about the impact of potential fragmentation and privatisation of DBS on the service received by their members.

The MoD Corporate Shared Services review team have asked for input from staff across the department and we would encourage members to take the department up on that request by responding to: CSTT-FDBSDH@mod.uk. We would suggest that, whilst expressing their own concerns, members might like to include the following points in their response:

  • Despite your personal assurances I am concerned that the privatisation of DBS is predetermined and that the current partnering arrangement with Serco/Accenture could simply be expanded.
  • I am concerned that the key driver for the review is cost cutting and not service delivery.
  • I would like the department’s assurance that no senior member of staff, civilian or military will be allowed a business appointment with either the current management partner or any potential future bidder to personally profit from their business knowledge.
  • The provision of corporate shared services for the Ministry of Defence should be retained in-house as it directly contributes to defence capability and will from a critical underpin to deliver the Whole Force Management concept.
  • MoD data and the personal data of staff must not be open to offshoring.
  • The current DBS management partner contract should be amended to exclude efficiency savings as a contract funding option as capability and capacity could be removed for profit as the contract winds down.
  • The achievements of DBS under the management partner arrangements could have been achieved by the civil service if the department had made funding available on a spend to save basis.

Please could you copy your response and any reply received to: pcsdbsdsg@gmail.com for information.

Getting more involved in our campaign

What you can do now to help us:
  
Keeping in touch
We have set up an electronic distribution list to keep interested members engaged in our campaign. To get involved, please send an email to: pcsdbsdsg@gmail.com detailing where you work and a personal email address so we can add you.


Draft MP’s letter:

[Address line 1]
[Address line 2]
[Address line 3]
[Postcode]
[Date]

Dear [insert MP‟s name]

I am a constituent of yours living in the [insert name of constituency/ward], and I am writing to you to raise my concerns over the recent announcement that the MOD is to consider privatising Defence Business Services (DBS) who provide corporate services within the Ministry of Defence.

The review will look at how shared services in the MOD will be provided in the future taking into account the current strategic business partner arrangements with Serco which are due for review in 2016.

I am concerned that:


  • the review has the predetermined outcome of privatisation
  • the current strategic business partner has a position to influence any outcome
  • defence capability and capacity will not be fully considered
  • privatising DBS has the potential to undermine Whole Force Management and is linked to national security
  • privatising DBS is at odds with the Military Covenant
  • my personal data could be off-shored

As my MP I am writing to ask you to raise these issues with the MOD Permanent Secretary and the Government to seek assurance that DBS will remain in the MOD supporting defence capability.

I look forward to your reply.










Regards


[insert name]


Thursday 20 March 2014

Round up

The priority for the union remains the check-off/ Direct Debit campaign. Branches are encouraged to continue political lobbying and to implement action plans in relation to both new and existing members. Further information and resources are available on the DDDay pages on the PCS website.

 DWP, DEFRA and Environment Agency, MOJ and MOD: Save our shared services
As part of the government’s drive to privatise large parts of the civil service, it is outsourcing ‘shared services’ that provide support such as IT, pay and payroll, procurement, and Finance.
On 4 March a government joint venture with French Multinational Steria, known as SSCL, announced it was to close three shared service offices in Cardiff, Leeds and Sheffield, make over 500 jobs redundant and offshore more than 200 jobs to India.
This announcement affects members in DWP, DEFRA and Environment Agency offices. We are concerned that other departments could follow suit, with MoJ already planning to join one of two already outsourced shared services contracts.
On Wednesday 2 April we are holding a drop-in briefing for MPs in parliament. Make sure your MP knows to attend this by emailing them today.
Environment agency job cuts
We are asking all members to lobby their MPs to sign an Early Day Motion against job cuts. In support of our colleagues at the EA, please urge your local MP to sign Early Day Motion 947. Please use your personal email address when signing this petition. You can find out who your local MP is here.
TUC Fair Pay Fortnight: Monday 24 March – Friday 4 April (see below) PCS is supporting Fair Pay Fortnight and organising events on 1 April. Sister unions have also committed to workplace activities during the FPF including in local government (Unison, GMB, Unite), also on 1 April, and health service on 3 April. Trades councils have also been asked to organise town based events and you are therefore encouraged to make contact and get involved. For more information on this TUC led campaign visit TUC Fair Pay Fortnight
TUC National Demonstration – ‘Britain Needs A Pay Rise’: Saturday 18 October. This autumn the TUC is to organise a mass demonstration in London under the banner of Britain Needs a Pay Rise. It will begin with a march through central London, culminating in a rally in Hyde Park. This will be the fourth march that the TUC has organised since the coalition came to power. The first – the March for the Alternative – in March 2011 saw 500,000 people attending a huge march and rally in London. With people facing the biggest squeeze on their incomes since Victorian times, and official figures out last month showing that wages have fallen in real terms every year since 2010, the TUC believes that as growth returns to the UK economy, everyone should get to share in the recovery.

Monday 10 March 2014

The Battle to Save Our Shared Services comes to MOD

On the 6th March 2014 the Defence Intranet proclaimed that Shared Services in the Ministry of Defence (MOD) were to be reviewed in line with the current government’s policy of outsourcing and privatising public services with no regard to business risk, sensitivity to data management and job retention or creation in the United Kingdom.

The review will look at how shared services in the MOD will be provided in the future taking into account the current strategic business partner arrangements with Serco which are due for review in 2016.
The aim is to report by the end of April and then in consultation with the Chief of Defence Personnel, and DG Finance, and other senior colleagues a recommendation about which options should be explored in greater detail starting later in the year will be made.
Won’t affect me or the services I provide to the MOD – Think again, the possible options to be explored will include:
  • whether DBS remains wholly within MoD
  • moves either to some kind of partnership with the private sector (e.g. joint venture or a government owned company managed by the private sector)
  • or fully to the private sector

This could mean:
Members of staff and their work being privatised, job cuts, office closures and the potential off-shoring of work and sensitive data.
Shared Services in other government departments
The Next Generation Shared Services programme under the current government aims to achieve cuts of between £400 and £600 million a year in administration costs through privatised shared services in HR, procurement, finance and payroll of government departments and arms-length-bodes.
The first independent shared services centre (ISSC1) was awarded to Arvato UK & Ireland, a business process outsourcing (BPO) partner, to provide back office support to the Department for Transport (DfT).
The second shared services centre, Steria/Shared Services Connect ltd (SSCL) is the divestment of shared service centres currently operated by the Department for Work and Pensions, Department of Environment and Rural Affairs (Defra) and the Environment Agency under Steria.
On the 4 March 2014 SSCL announced their intent to cut at least 400 jobs through the closure of ex DWP sites at Sheffield, Cardiff and the ex Environment Agency site in Leeds. Work adding up to the equivalent of around the 200 jobs they wish to off-shored to India.
Our position
The Defence Sector group believes that defence capability and delivery is best supported by corporate services that are in-house, run by public servants who are accountable to the Crown and who are able to provide the support Whole Force Management will need if it is to succeed.
Our bargaining position is clear:
  • Defence Cuts cost Lives. All those working in defence deserve a Fair Deal.
  • Corporate Shared Services should be in-house to enable Whole Force Management
  • The generation of profit and imposition of resource cuts are at odds with defence capability and capacity
  • Outsourcing and off-shoring of defence data is a risk to national security

and our objectives include:
  • to stop privatisation and off-shoring of work and functions
  • to protect jobs – no compulsory redundancies, no compulsory relocation
  • to ensure the delivery of a good quality service 

Members of staff in DfT, DWP and Defra have been privatised, and over 400 jobs will be lost and work is likely to be off-shored.
The MOD’s review team have given personal assurances that there is absolutely no hidden plan or agenda to move DBS out of MoD. We agree, the possibility of DBS being privatised is absolutely clear.
What can you do now:
·      If you want corporate shared services to remain in the MOD you need to recruit the non-member sat next to you.
Join the PCS shared services facebook page for up to date information – https://www.facebook.com/groups/608201015918339/
·    Send the attached model letter to your MP expressing your concerns over the possible privatisation of MOD’s shared services.
Ask your MP to oppose the off shoring of data by logging on to - http://action.pcs.org.uk/page/speakout/shared-services-save-jobs-and-protect-our-data

Annex A - Draft MP’s letter:

[Address line 1]
[Address line 2]
[Address line 3]
[Postcode]
[Date]

Dear [insert MP‟s name]

I am a constituent of yours living in the [insert name of constituency/ward], and I am writing to you to raise my concerns over the recent the MOD is to consider privatising Defence Business Services (DBS) who provide corporate services within the Ministry of Defence.

The review will look at how shared services in the MOD will be provided in the future taking into account the current strategic business partner arrangements with Serco which are due for review in 2016.

I am concerned that:

the review has the predetermined outcome of privatisation
the current strategic business partner has a position to influence any outcome
defence capability and capacity will not be fully considered
privatising DBS has the potential to undermine Whole Force Management and is linked to national security
privatising DBS is at odds with the Military Covenant
my personal data could be off-shored

As my MP I am writing to ask you to raise these issues with the MOD Permanent Secretary and the Government to seek assurance that DBS will remain in the MOD supporting defence capability.

I look forward to your reply.










Regards


[insert name]

Defence Infrastructure Organisation - Business Appointment - Fair or Self Serving

The Ministry of Defence is believed to have chosen a Capita-led consortium to work on overhauling the Defence Infrastructure Organisation (DIO), which has a 230,000 hectare estate spanning barracks to airfields and weapons ranges.

http://www.thesundaytimes.co.uk/sto/business/Companies/article1384742.ece

Two lieutenant generals who left the Army less than 18 months ago are now working for companies fighting for a £400m Government defence contract set to be decided in the coming weeks, The Independent has revealed.

Both appointments were approved by the Advisory Committee on Business Appointments (Acoba), with Prime Minister David Cameron’s agreement. 



One of the individuals, a former member of the Defence Infrastructure Board, left the army in December 2012. Three months later he landed a job with Capita Defence Services as a non-executive director.

The company is leading one of three consortia shortlisted for the £400m contract to run the Defence Infrastructure Organisation (DIO), which manages a budget of billions, and thousands of Ministry of Defence properties.

Telereal Trillium, leading one of the other consortia being considered for the contract, appointed the other individual from Defence Equipment and Support, as an adviser last June – eight months after he had left the Army.


It would appear that senior military individuals who are often involved in high level change programs within the MOD and can have a direct influence on decisions made in defence, are able to sell and exploit their position and knowledge for a benefit other than that of defence.