Serco has announced through their recruitment of a Service Delivery Manager for the Defence Business Services that they have been awarded the commercially sensitive contract to run the Ministry of Defences Personnel, Pay, Finance, Security Vetting and Accounting organisation.
PCS had raised concerns that the Ministry of Defence was operating a done deal with Serco when real and significant issues over the commercial tender were not addressed by the department.
On the 31 January 2012 PCS explained to the MoD that the DBS commercial contract is flawed as it allows the commercial management to dictate MoD business output while the associated business risk remains with MoD. Further, that we believed the contract breaches fair commercial contract practices as it enables a commercial management tier to outsource transactional work to itself, as this is not precluded from the contract.
No substantive response giving assurances to our members concerns has been received to date.
https://www.amris.com/serco/requirement_display.php?refSearch=&requirementid=29099